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Hello, This is Silkroad Online.
Your question has been answered as below.
Dear Valued Customer,
Greetings from Joymax Customer Support Team!
We have received your email regarding your account
We are sorry for the inconvenience that this may have caused you. but we regret to inform you that your account is using an illegal program.Our system automatically detects any illegal program in the system thus making it 100% accurate. So we advice those who are using third party programs that is ruining the game contents to refrain from using it. We just want to remind you that you should not use third party programs that will ruin the game play. If you are caught using any illegal program your account will be blocked.
Thank you for your support and have a great day!
* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.
* To prevent the loss of accounts, we strongly recommend our users change password frequently.
Thank you for emailing Joymax Customer Support.
For further details and support, kindly visit our website at عفوا ,,, لايمكنك مشاهده الروابط لانك غير مسجل لدينا
[ للتسجيل اضغط هنا ].
Sincerely yours,
Joymax Customer Support Team