ال GM بان على أصلة أدخل و شوف رده على حكاية ال crowded

[lover_boby]

بوص أنا بعت له إية فى الأول

why me canot login the game plz make it easy and if me can do any thing to fast login tell me it
and thx BB

و أدى الرد
Hello. this is Silkroad Online.


Dear Valued Customer,

Greeting from Joymax Customer Support Team!

We have received your email regarding connectivity issue due to server traffic.

We are sorry for the inconvenience that this may have caused you.



As we all know, buying a premium ticket will give you preferred access in game no matter what the server traffic. If you have a premium ticket you should be connecting in game without any problem. If that is the case and still disconnecting from the game, reasons are:


1. If you are trying to login when the servers are crowded the game will disconnect you if the server is too full - not a problem if you have premium ticket.
2. SRO is offline, laggy, or the servers are in check temporarily - possible.
3. Reinstall SRO clean folder no edits.
4. Check if you have a strong connection - contact your internet service provider to check on this.
5. Kindly check if your firewall is blocking SRO or something similar.


Thank you for your support and have a great day! ^_^v..

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