رساله من الجوي ماكس ممكن حد يفسرها

[Never Lose]

[B]بــــــســـم الله الــــرحـــمـــن الرحـــيـــم


انا بعت رساله لجوي ماكس عن اني اتقلبت وكده وصاحبي اتقلبو وقالتلهوم نتمنا انكون تعملو رول باك وكده فا ردو عليها

بي المسج ديه بس انا مفهمتش منها غير نوصا يريت حد يفهمي الباقي بقا

reetings from Joymax Customer Support Team.



We received your message.



Please be advised that prior to the the new portal implementation, a notice was given out and posted with regards to the new email verification system. As stated in the announcement, "E-mail Verification will be required to protect our players from account theft and hacking." The notice also reminded players to make sure to verify their Joymax accounts in the new portal site.



In order to prevent your account's security from being compromised, please verify your e-mail address and make sure that all of your account-related information is secure. Please be advised that we do not offer services regarding account theft/hacking for the time being for the purpose of providing better services in the future. Always remember that account information is strictly for the users own safekeeping and that we will not be liable for any loss due to players negligence.

With regards to your suggestion, please be advised that as of now we still don't have updates if there will be a rollback, and We will never know if this will be implemented. But rest assured if we have the information about this update we will have an offical announcement and it will be posted on our website.

We hope this addresses your concern. Feel free to write us again if you have any other inquiries regarding our game Silkroad Online. Please do check official announcements and updates regarding news and upcoming events in our website.



* Joymax will NEVER ask players about personal & account information, password, and credit card numbers, nor will they ever ask a player for a trade.

* To prevent the loss of accounts, we strongly recommend our users change password frequently.


Thank you for emailing Joymax Customer Support. For further details and support, kindly visit our website at عفوا ,,, لايمكنك مشاهده الروابط لانك غير مسجل لدينا [ للتسجيل اضغط هنا ].


Sincerely yours,


Joymax Customer Support Team[/B]